Spirit Halloween Phone Numbers and Emails

Toll-Free Number:

  • (866) 586-0155
Send Message

Customer Service:

  • (609) 910-5746

Spirit Halloween Emails:

Events/ Guest Relations
Legal
Media
PR Inquiries
rick.tereo@spencergifts.com
Hospital Information Contact
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Contact Information

Spirit Halloween Website:

Spirit Halloween Help Center:

Corporate Office Address:

Spirit Halloween Superstores LLC
6826 Black Horse Pike
Egg Harbor Township, New Jersey 08234
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10 am - 9 pm

Saturday: 12 pm - 8 pm

Sunday: 12 pm - 7 pm

More contact details

Spirit Halloween Customer Service Reviews

1.2 / 5
Bad
Holly G Pvw
Order

I do not recommend ordering from the Spirit Halloween discount. We have never received our items.

It has been a nightmare with customer service. They keep saying our items were delivered. They have not. I have all the emails, they have a really poor shipping and tracking.

I would not contact them if i received my items. They do not want to refund and if so its only 20%, what a ripoff.

This has really been a nightmare. I will never even shop there at the store after this experience.

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Milton B Qkt
Unsatisfied customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Very poor and not very knowledgeable. Rude and no written policy.

The manager was very unprofessional. I asked for the district managers contact so I may speak with him/her and she could not give me that information. Then she turns around and contacts the district manager by phone and comes back to me and says that the district managers confirms that the policy is what it is.

I never spoke to anyone up in the chain of command to be accommodated. Lack of professionalism.

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Milton B Qkt
Unsatisfied customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Purchased costume on the 28th and tried to return it on the 29th. Size issue. Store employees was very rude and had poor customer service.

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Milton B Qkt
Unsatisfied customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Poor customer service. Employees standing around while over customers in the store. Very unprofessional and lack knowledge of their products.

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Summary of Spirit Halloween Customer Service Calls

114 TOTAL
CALLS
02:46 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Spirit Halloween?

Shipping and Delivery Question:

  • “Late shipment son couldn't use it”
  • “Packaged wasn't delivered”
  • “Wrong item shipped”

Return/ Replace Question:

  • “Return”
  • “I just bought a custom 2 days ago that I've never even put on and I would like to return it and I'm being refused on returning”
  • “I need to exchange a size on a 10 yr olds costume and they won't allow”

Employment Question:

  • “My son Elijah Hughes was Employed in 2023 & need w-2 form”
  • “W2”
  • “My pay stub”

Refund Question:

  • “Refund never received”
  • “Refund”

Product/ Service Question:

  • “My daughter worked for 3 weeks and did not get a paycheck. The told her she will get it and he lied. This is illegal. She needs to get a pay check asap.”
  • “Broken item”
  • “I never got my last check from work”

Staff Question:

  • “To report theft from employees manager Imani Maxwell and store manager Oscar”
  • “Customer service”
  • Amber the district manager

Payments and Charges Question:

  • “Coupon”

Website/ Application Question:

  • “During my application process online I tapped a wrong answer by mistake.”

Other Question:

  • “My order”
  • “Employee complaint”
  • “Problem at your location”

About

Summary

Spirit Halloween is a bricks and clicks store offering themed consumes. Spirit Halloween has a large selection of outfits such as PJ Masks, Assassin’s Creed, Suicide Squad, and Five Nights at Freddy’s etc. As a part of its ongoing promo offer, Spirit Halloween offers discounted shipping on all purchases above $75. Girls or boys, toddler or baby, at Spirit Halloween buyers will find a large choice of costumes. Along with Halloween outfits, the store hats, make up, accessories and masks to add a final touch to a festive look.

Spirit Halloween reviews and complaints

Spirit Halloween is ranked 17 out of 136 in Party Supplies category

Area Served

USA

Payment Methods

VISAMasterCard

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